Privacy Policy

Alta Labs takes your privacy seriously. This page explains the data we collect and how we protect it. If you have any questions, please contact us as noted below and we will quickly respond.

If you do not feel comfortable ordering online, you may wish to visit one of our retailers on our Where to Buy page or place an order call 727-842-7544 or mail it in. 


Your Privacy at

We do, of course, ask you for certain kinds of personal information in order to process your order. We keep absolutely private any personal information that you may share with us while placing your order or using our website. We do not sell or share your name or any other information about you with any third parties other than to process your order and have it shipped.


The Information We Collect

This notice applies to all information collected or submitted on the website. On some pages, you can order products or make requests. The types of personal information collected at these pages include:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

How We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to understand customer trends. For example, we track how many visitors come to our website and to each page, but we would not disclose anything that could be used to identify those individuals.

We use your IP address to help diagnose problems with our server, to administer our website and to collect demographic information for internal purposes.

If you sign up to learn more about promotions or to receive our newsletter, we allow you to opt out at any time and only use email addresses of those who have consented to be contacted on our web site.


Your Security at

We partner with PayPal to keep your financial information private and safe. You do not need an account with PayPal in order to purchase from However, credit transactions still proceed through PayPal, for greater security. Refer to the PayPal website for more information on their operation.



If you have any questions about this Privacy Policy or the practices of this website, please contact us by email at or you can call us toll-free at 1-888-212-5503.

We hope this policy clarifies our procedures regarding your personal information. We appreciate your business.

Alta Labs may revise this policy at any time by updating this posting.

Effective Date: June 2012

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